County-owned or County Leased Buildings or Facilities
If the complaint is about a County-owned or County leased building or facility, the DAC will investigate and will formally acknowledge receipt of the complaint to the complainant.
Archives: FAQs
Privately Owned Buildings or Facilities
If a complaint is about inaccessibility to a privately owned building or facility, the DAC will forward the complaint within seven (7) calendar days to the Marin County Community Development Agency (CDA) Building and Safety Division for investigation and will formally acknowledge receipt of the complaint to the complainant. The CDA also has a formal … Continued
Digital Accessibility
If a complaint is about a Section 508 of the Rehabilitation Act or California Government Code Section 11135-11139.7 regarding the accessibility of electronic information or technology, the DAC will forward the complaint within seven (7) calendar days to the County of Marin’s Digital Access Manager for investigation and will formally acknowledge receipt of the complaint … Continued
Employment
If a complaint is about an ADA Title I or California Fair Employment and Housing Act employment violation, the DAC will consult with the County of Marin’s Human Resources Department and will formally acknowledge receipt of the complaint. The County of Marin’s Personnel Management Regulation 21.governs employment-related complaints of disability discrimination.
How do I file a physical space accessibility complaint?
To file a physical space accessibility complaint, visit our ADA grievance procedure page.
How high should I build my home above the Base Flood Elevation (BFE)?
If your home is in a Special Flood Hazard Area (SFHA) you must build your home so that the finished flood elevation is at least one (1) foot above the FEMA Base Flood Elevation (BFE). FEMA updates their maps and BFE regularly so it can be assumed that the BFE for your structure will change … Continued
Can I change my flood zone determination?
It depends on the reason for the change in the flood zone. If a property owner thinks their property has been inadvertently mapped in a Special Flood Hazard Area or is now out of the flood zone due to elevating the structure or another reason, they may submit a request to FEMA for a Letter … Continued
What is a Special Flood Hazard Area (SFHA)?
The Special Flood Hazard Area (SFHA) is defined by FEMA as the area that will be inundated by the flood event having a 1-percent chance of being equaled or exceeded in any given year (sometimes called the “100-year” flood). Flood-hazard maps or flood insurance rate maps (FIRMs) have been created by FEMA to show the … Continued
How do I find out if I am in a flood zone?
You can contact the Land Development Division of the Department of Public Works for FEMA flood zone information. They can be reached by phone at (415) 473-3755, by email to the Department of Public Works Land Development Engineer, or in person in Room 308 at the Marin County Civic Center.
How do I obtain an elevation certificate?
Elevation Certificates can only be completed by a licensed land surveyor, engineer, or architect who is licensed by the State to perform such functions. Copies of completed elevation certificates that have been submitted to the County are available at the Land Development office in Room 308 at the Marin County Civic Center. To find a … Continued